Privacy Policy

Last Updated: 10/11/2025

This Privacy Policy explains how Mawuena (“I”, “me”, “my”, or “the Company”) collects, uses, stores, and protects your personal information when you visit my website or use my services.

By using this website, you agree to the terms described in this Privacy Policy.

1. Information I Collect

1.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Project details or messages you submit

  • Billing details (for paid services)

1.2 Automatically Collected Information

When you browse the website, certain data may be collected automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Cookies and usage data

This information helps improve website performance and user experience.

2. How Your Information Is Used

I may use your information to:

  • Communicate with you about projects or inquiries

  • Provide, maintain, and improve services

  • Process payments and invoicing

  • Personalize your experience on the website

  • Improve website functionality and security

  • Comply with legal obligations

I do not sell or rent your personal information to third parties.

3. How Your Information Is Stored & Protected

  • Data is securely stored using trusted cloud providers.

  • Access is limited to authorized personnel only.

  • SSL encryption is used to protect data transmitted through the website.

While I take strong measures to safeguard your data, no system is 100% secure. However, I continuously work to protect your information.

4. Sharing of Information

Your data may be shared only when necessary:

  • With trusted service providers (e.g., hosting, payment processors)

  • When legally required (e.g., court orders)

  • To protect rights, safety, or prevent fraud

Third parties are required to protect your data and use it only as instructed.

5. Cookies & Tracking Technologies

This site may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Save your preferences

You may disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent

  • Request data portability

To exercise these rights, contact: privacy@mawuena.com

7. Children’s Privacy

This website is not intended for children under the age of 13.
 I do not knowingly collect personal information from minors.

8. Updates to This Policy

I may update this Privacy Policy occasionally.
 Changes will be posted on this page with a revised “Last Updated” date.

9. Contact Information

If you have questions about this Privacy Policy:

Email: privacy@mawuena.com

 Website: www.mawuena.com 

Return Policy

Last Updated: [Insert Date]

This Return Policy explains the terms for refunds and cancellations for services provided by Mawuena as a Software Engineer.

Please read carefully before making a purchase or entering a contract.

1. Service-Based Refunds

Since I provide digital services, not physical products, refunds are handled differently.

1.1 Refunds Are Available When:

  • No work has started on the project.

  • A client cancels within 48 hours of payment.

  • I am unable to complete the project for any reason.

1.2 Refunds Are NOT Available When:

  • Work has already started on the project.

  • The project is completed and delivered.

  • Delays are caused by the client (missing content, late communication, etc.).

  • The client changes their mind after significant progress has been made.

Partial refunds may be considered on a case-by-case basis.

2. Deposits

Most projects require a 50% upfront deposit, which:

  • Secures the project in the schedule

  • Covers planning and initial development work

Deposits are non-refundable once work begins.

3. Cancellations

You may cancel a project at any time by notifying me in writing.

If cancellation occurs after work has started:

  • You must pay for any work already completed

  • A partial refund may be issued if appropriate

4. Digital Products (If Applicable)

If you offer templates, code snippets, or downloadable products:

Digital products are non-refundable once delivered, since they cannot be returned.

5. Quality Guarantee

If the delivered work does not meet the agreed requirements:

  • I will revise the project within the scope of the original agreement

  • Additional revisions outside the scope may require extra payment

I am committed to delivering high-quality work that matches your expectations.

6. Contact for Refund or Cancellation

To request a refund or discuss a cancellation:

Email: support@mawuena.com

Subject: Refund Request / Cancellation

Please include:

  • Your name

  • Project name

  • Payment receipt

  • Reason for the request