Help Center

Welcome to Mawuena’s Help Center

Here you’ll find answers, guides, and support to help you understand my services, work process, and how we can collaborate on your project.
 If you need personal assistance, you can contact me anytime.

Getting Started

What services does Mawuena provide?

I specialize in full-stack software engineering, mobile and web app development, API integrations, cloud deployment, automation, and AI-powered solutions.

How do I start a project with you?

  1. Visit the Contact page

  2. Submit your idea or requirements

  3. I’ll schedule a consultation

  4. You receive a proposal, timeline, and quote

  5. Work begins once both sides agree

Do you work with international clients?

Yes, I work with clients worldwide using remote collaboration tools.

Working With Me

What is the typical project workflow?

  1. Discovery & Requirements

  2. Design (UI/UX optional)

  3. Development

  4. Testing & Quality Assurance

  5. Deployment

  6. Support & Maintenance

How do payments work?

  • Small projects: 50% upfront, 50% on delivery

  • Large projects: milestone-based billing

  • Consulting: hourly or monthly retainer

Can you sign an NDA?

Yes — confidentiality is a priority. I sign NDAs when required.

Apps, Websites & Software

Do you build mobile apps?

Yes. I create cross-platform apps (iOS & Android) using Flutter or React Native.

Do you build websites?

Yes, from simple landing pages to complex web applications using modern frameworks like React, Next.js, and Django.

Do you host websites or apps?

I assist with setup and deployment on platforms like:

  • AWS

  • Azure

  • Google Cloud

  • Vercel

  • Netlify

  • DigitalOcean

Hosting packages can be arranged based on need.

Technical Support

Do you maintain apps after launch?

Yes — I offer maintenance plans that include updates, bug fixes, security monitoring, and feature upgrades.

What if I already have an existing system?

I can:

  • Review existing code

  • Improve performance

  • Add new features

  • Fix bugs

  • Migrate systems

How quickly can I get support?

You will receive a response within 24–48 hours, depending on urgency.

Troubleshooting Common Issues

My app is slow. Can you fix performance?

Yes — I run performance audits to identify bottlenecks in code, database queries, caching, or frontend rendering.

My website is down. Can you help?

If your system is hosted on a supported platform, I can investigate the issue and restore functionality.

I need help integrating AI tools.

I can help you integrate OpenAI, LLMs, automation scripts, chatbots, and more.

 Documentation

What documentation do you provide?

  • API documentation

  • Developer handoff guides

  • User manuals

  • Deployment instructions

  • Code structure explanation

Do you offer training?

Yes — I provide training sessions for teams or individuals on how to use or manage the software.

Contact Support

Need help? I’m here.

  • Email: support@mawuena.com (or whichever email you prefer)

  • Phone/WhatsApp: +27 7989614442
  • Response time: 24–48 hours

  • Live meeting: Available by appointment